The ultimate guide to onboarding your team in Orbital

Welcome, new Orbital Ambassador! This step-by-step guide will help you and your team get the most from your new galaxy. In this toolkit, we’ll cover:

Pins with desk and lounge area

Invite team members

Inviting people to your galaxy is quick and easy using your galaxy’s unique Invite Link. Copy it from your galaxy’s Manage screen, or from your left sidebar in the app. Anyone with this link will be able to sign up directly to your galaxy.

You can also invite individuals by email if you prefer, from your galaxy’s Manage screen. Read more…

Some users also find it helpful to distribute our New Member Orientation link.

Screenshot of an invite link on the Manage screen

Install the desktop app

Keep Orbital handy at all times by installing our desktop app.

Open Google Chrome and go to https://app.orbital.chat. Click on the install button to open a Progressive Web App which can be pinned to your dock or saved to your desktop.

Not using Chrome? Bookmark Orbital in your browser using these instructions.

Customise your galaxy

Pins are an easy way to organise your space and mark breakout areas. Some examples of the types of pins that Orbital teams have added:

  • Departments like Marketing, Development, Product, etc.
  • Projects for example, Blog Redesign, Referral Program, etc.
  • Meetings such as Daily Standup, Town Hall, etc.
  • Social Topics like Lunchtime, Movie Buffs, Foodies, etc.
Graphic of three seating areas with avatars in them

Some teams like to create pre-defined conference rooms that they can pop into, just like if they were located in the office. Check out these ideas for naming your conference areas. Get creative! You can even mimic your office space with pins like Break Room, Rooftop, Boss’s Office, etc.

Some helpful links:

Schedule recurring times to meet in the galaxy

Some teams like to leave their galaxy open in a tab during their whole work day. Others pin a link to their Slack or other productivity apps, and just pop in when they want to chat.

Either way, we recommend having a few key items in the calendar each week, to help form the habit of being in your galaxy together.

  • What traditions do we have each morning?
  • What meetings do we have each week that could take place in Orbital?
  • What social events do we participate in together?

Try to find opportunities to use Orbital daily, to help everyone become comfortable with the tool. We’ve pulled together our favourite Slack bots and reminders, which you can copy and paste right now, to keep your remote team engaged.

Use interactive features

Your galaxy is full of exciting interactive features to keep the whole team engaged and collaborating. Check out any of the links below for the full FAQ:

Screen sharing allows all users to broadcast their screens at the same time, and view multiple screens at once. Read more…

Presentation Mode allows you to control who can speak or share their screen. It’s perfect for meetups, conferences, lectures, or anytime you need more control over what your guests can do in your galaxy. Read more…

You can also:

Collaboration logos and embeds including Spotify, Jira, Miro, Figma, Hubspot, Charlie HR, Invision, Salesforce, Google Docs, and sticky notes

Integrate with your existing systems

Make sure that your new galaxy URL is available when your team needs it.

  • Bookmark it in the team wiki
  • Pin it to your existing chat channels
  • Add it to your calendar items

Check out our full Integration Guide for tips on how to use your galaxy with these popular productivity tools.

Submit your feedback or requests

Most questions can be answered by searching our FAQs which includes how-to articles, ideas, and tips.

We also love helping customers directly to get the most from their galaxies. If you have any questions, feedback, or requests, you can email us at [email protected] or chat with us via the Live Chat button below.