Troubleshooting audio issues - Orbital

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Troubleshooting audio issues

If you others are unable to hear you…

  • Are you muted? Ensure that your microphone is unmuted. The microphone icon at the bottom left of the galaxy will be purple when unmuted.
  • Do you have speakers or headphones in? Check you audio settings in the lobby (the screen before you enter your galaxy) to ensure that you’re connected to the right audio settings.
  • Are you on a VPN? If so, you may not be able to connect to our audio servers.

If you are unable to hear others…

  • Are you on a VPN? If so, you may not be able to connect to our audio servers.

Also see…

How do I control my audio and microphone?

Why does my audio sometimes cut off in Chrome?

Previous Why does my audio sometimes cut off in Chrome?
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