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How does Pay As You Go billing work?

We are currently working on developing an automated system for this, but for now our billing team invoices PAYG customers at the end of the month.

Pay As You Go is billed at $5 USD per 1,000 minutes.

How is billed time calculated?

Here are some examples:

  • 10 people connected to a meeting for one hour (10 * 60 = 600) would incur a bill of $5.
  • 100 people connected to a meeting for two hours (100 * 60 * 2 = 600) would incur a bill of $12.

Minutes are only counted when you are “connected.”

  • If you are in a conversation with someone, you will be ✅ charged for that time
  • If you are muted with your webcam/screenshare on, you will be ✅ charged for that time
  • If you are sitting alone, you are not ❌ charged for that time.
  • If you are sitting with someone, muted with webcam/screenshare off, you are not ❌ charged for that time.

In other words, you are only charged for time that you are speaking, sharing your webcam with others, or using the screen share feature.

How to switch to Pay As You Go

Contact our team about switching your galaxy to the Pay As You Go billing. You will receive your first bill at the start of the following calendar month.

Get PAYG for your galaxy

Questions? Get in touch anytime at [email protected]

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