The ultimate guide to launching your Orbital community

Hi! 👋 We’re really excited you’re here because you’re about to learn why Orbital is the perfect online home for your community.

We’ve built our galaxies with one thing in mind – real connection between human beings! That means that a few things are different in an Orbital  community. In this toolkit you’ll learn…

Meetup logos including Facebook events, Meetup.com, Eventbrite, and email

Why Orbital is different

First, let’s look at a few ways that Orbital beats the competition.

See it in action
Watch our 1-minute demo video
Orbital Other Community Platforms
Your branding Fully customisable A logo, maybe?
Breakout areas Unlimited and ad-hoc Limited and formal
Fun to navigate Feels like a game! Definitely not
Guest conversations Hang out as long as you want Everyone gets booted when the host leaves
Speakers and presenters Unlimited and many at once Limited and usually one at a time
Built-in interactive activities 50+ suggestions, or add your own Nope
Accessibility A growing list of features Not always, and sometimes costs extra

Creating your community galaxy

Create your Orbital account at http://app.orbital.chat.

Once your email is verified, you’ll be able to create your galaxy.

By default, your galaxy will have a limit of 20 people, but the more the merrier! Contact us via the chat link on the bottom of this screen if you need more seats and we’ll get you set up in no time.

Screenshot of a galaxy with five people talking on sofas

Setting up breakout and conversation areas

Of course a meetup isn’t really the same unless people can mingle. That’s where things get really cool…

Give a little structure to your meetup by creating some pins. Think from the perspective of a guest. What areas would make them feel welcome to join in the conversation? Maybe…

  • An info booth with a map of the space, links, etc.
  • Hot desks and community co-working spaces
  • Office hours with key community members
  • Themed lounges for a casual chat
  • Fireside chat area
  • Interactive spaces for games and collaboration
  • Demo areas for your product or service
  • A vendor hall with exhibition booths. Vendors can decorate their booths, include pre-recorded or live video, chat with visitors, share documents, gather signups, and more. Hello, revenue opportunity!

 

You can select an image from our gallery of background, or upload your own. We even support animated GIFs!

Graphic of three seating areas with avatars in them

Setting up breakout and conversation areas

Of course a meetup isn’t really the same unless people can mingle. That’s where things get really cool…

Give a little structure to your meetup by creating some pins. Think from the perspective of a guest. What areas would make them feel welcome to join in the conversation? Maybe…

  • An info booth with a map of the space, links, etc.
  • Hot desks and community co-working spaces
  • Office hours with key community members
  • Themed lounges for a casual chat
  • Fireside chat area
  • Interactive spaces for games and collaboration
  • Demo areas for your product or service
  • A vendor hall with exhibition booths. Vendors can decorate their booths, include pre-recorded or live video, chat with visitors, share documents, gather signups, and more. Hello, revenue opportunity!

 

You can select an image from our gallery of background, or upload your own. We even support animated GIFs!

Graphic of three seating areas with avatars in them

Introducing your members to Orbital

For your community onboarding to go smoothly, it’s important that your members know what to expect when they arrive. It may be their first time in an Orbital galaxy! We recommend briefing them ahead of time, for example…

We’re excited to announce that we now have a community space on Orbital, the new platform for audio-first virtual spaces. In our new galaxy, you’ll be able to navigate through several open areas including:

  • (list your pins here)

We’re hosting a welcome reception there at [ date and time ], and you’ll receive an invitation to the galaxy shortly before. We can’t wait to see you there!

If you’re hosting a welcome event, make sure that your guests have enough time to create their accounts and become familiar with the platform. We recommend sending invitations up to 30 minutes before. To add guests, you can go to the Manage screen for your galaxy and input their email addresses.

Your guests will get an invitation that looks like this:

Screenshot of an invitation email

How to encourage connection

As you already know, building a community is a long-term commitment.

After your main welcome event finishes, be sure to remind your guests that the party’s not over! Encourage them to use the space during their work week to socialise, meet for mentorship, or just hang out together.

Also, you’ll definitely want to set up our list of Slack automations that every team needs. You can copy and paste them right now!

Animation of five people around a campfire

Best. Community. Ever.

Ready to launch your community with us?  Click the button below to start your free 14-day trial. From answering your early questions, all the way through your day-to-day galaxy experience, we’ll be there for you every step of the way.

No credit card required, cancel anytime.

Have more questions?

Most questions can be answered by searching our FAQs which includes how-to articles, ideas, and tips.

We also love helping customers directly to get the most from their galaxies. If you have any questions, feedback, or requests, you can email us at [email protected] or chat with us via the Live Chat button below.